LiveGreat Property Group ("we," "us," or "our") — operated by LiveGreat Trust Enterprise — is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when contacting us through this website.
We do not sell, rent, or share your personal information — including your phone number or SMS consent — with third parties for their marketing or promotional purposes.
1. Information We Collect
When you submit our property inquiry form, we may collect the following:
- Full name
- Phone number
- Email address
- Property address
- Any additional details you voluntarily include in your message
We may also collect non-personal technical data such as browser type, device type, referring URL, and general location data through analytics tools (see Section 6).
2. How We Use Your Information
The information you provide is used solely to:
- Respond to your property inquiry
- Schedule consultations or property evaluations
- Communicate about your property situation and available options
- Send follow-up communications you have consented to receive
- Improve our website and services
3. SMS / Text Message Communications
By submitting our intake form and providing your phone number, you consent to receive calls and SMS text messages from LiveGreat Property Group related to your property inquiry.
SMS Disclosures
- Message frequency: Varies based on your inquiry and our communication needs. Typically 2–8 messages per month.
- Message and data rates may apply. Standard carrier rates apply.
- To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages will be sent.
- For help: Reply HELP or contact us directly at the information below.
- Carriers are not liable for delayed or undelivered messages.
Your phone number and SMS consent will not be sold, rented, or shared with any third party for marketing purposes. Mobile opt-in data is used only to communicate with you directly about your property inquiry.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information in the following limited circumstances:
- Service providers: We use GoHighLevel (a CRM platform) to manage contacts and communications. These providers are contractually obligated to protect your data and may not use it for their own marketing purposes.
- Legal requirements: We may disclose information if required by law, regulation, court order, or to protect the rights and safety of LiveGreat Property Group or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time (see Section 8).
6. Third-Party Analytics & Tracking
Our website uses the following third-party tools for analytics and marketing:
- Google Analytics (GA4): Collects anonymous usage data to help us understand how visitors interact with our site. See Google's Privacy Policy.
- Meta (Facebook) Pixel: Used to measure the effectiveness of our advertising. See Meta's Privacy Policy.
You may opt out of analytics tracking through your browser settings or by using tools such as the Google Analytics Opt-Out Add-on.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of marketing emails by clicking the unsubscribe link or contacting us directly
To exercise any of these rights, contact us using the information in Section 9.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us:
- Business: LiveGreat Property Group
- Address: 4370 Chicago Dr SW #578, Grandville, Michigan 49418
- Email: vaughngreathouse@gmail.com
- Phone: +1 616-232-5874
- Website: livegreatrealestate.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
11. Professional Disclosure
LiveGreat Property Group is operated by licensed Michigan real estate professionals. Nothing on this website constitutes legal, financial, or tax advice. We recommend consulting a qualified attorney, accountant, or financial advisor regarding your specific situation.